Returns & Refund
We have a 30 days return policy, which means you have 30 days after receiving your item to request a return. Items to be returned can be sent to address at Jalan Kencur 4 251 Perum Korpri Sambiroto Asri Semarang, Jawa Tengah , 50276 Indonesia, after arriving at our warehouse, we will immediately send a replacement item if the buyer wants a replacement item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Jalan Kencur 4 251 Perum Korpri Sambiroto Asri
Semarang, Jawa Tengah , 50276
+62896 0281 9874
Damages and Exchange
The buyer wants a replacement item, we can do that, this item replacement applies if the item received is damaged and the buyer asks for a new one, the buyer does not need to add costs to this, the buyer can contact us to process the item replacement
A full refund is available if the item received is damaged in packing, and or the item is lost in the delivery process. for a partial refund if the buyer asks for a refund on the grounds that the item received is not preferred, this partial refund is because we cannot return the shipping cost, so what we return is the price of the product